Visting Angels

Home Help and Carers, Personal Care Services

 care, homecare, dementiacare, personalcare, respite

Vista Business Centre, 50 Salisbury Road, Hounslow, Middlesex, TW4 6JQ  (Show me directions)

020 3143 5056 Landline   

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Care with compassion and dignity, in the comfort of home.

At Visiting Angels South Middlesex, we provide personalised home care services across Hounslow, Twickenham, Sunbury and Ashford, and surrounding areas. We focus on building strong relationships with our clients and their families, delivering support that’s tailored, respectful, and consistent.

Our services include:

Companionship and daily support

Dementia and Alzheimer’s care

Personal care (washing, dressing, mobility)

Respite for family carers

Palliative and end-of-life care

Live-in care options

With carefully selected caregivers, flexible scheduling, and a commitment to treating clients like family, we’re here to help people live safely and independently at home.

👉 Find out more

FAQs

We understand that reaching out for home care is rarely easy — it often comes during a difficult time, whether it’s a sudden health issue or a gradual change in mobility or independence. That’s why we take the time to really listen. At Visiting Angels South Middlesex, we get to know you, your story, your concerns, and what matters most to you or your loved one. From there, we create a care plan that’s completely tailored to your needs — respectful, compassionate, and focused on helping you stay safe and comfortable at home.

At Visiting Angels South Middlesex, we deliver personalised, high-quality home care across a wide area — from towns to smaller villages — throughout South Middlesex and beyond. We support clients in: Ashford, Egham, Esher, Feltham, Fulwell, Halliford, Hampton Hill, Hanwell, Hayes, Heathrow, Heston, Hillingdon, Hounslow, Isleworth, Laleham, Shepperton, Staines-upon-Thames, Southall, Stanwell, St. Margaret’s, Sunbury-on-Thames, Syon, Teddington, Twickenham, Walton-on-Thames, West Molesey, Whitton, Wraysbury — and nearby local communities. 📮 Postcodes we cover include: TW1–TW7, TW11–TW19, UB1–UB11, W5, W7, W13, KT8, and KT12. Our local carers — or Angels, as we call them — live in or near your neighbourhood. With our Choose Your Caregiver approach, you’ll be matched with someone who not only meets your care needs, but also feels like the right fit for you and your family.

At Visiting Angels, being carer-centric means we put our caregivers — our Angels — at the heart of everything we do. We believe that when our carers feel valued, supported, and well-prepared, they can deliver the kind of care you'd want for your own family. We give our Angels the time to care properly — no rushed visits — and we see companionship as an essential part of every care plan, not an extra. We also make sure they’re looked after, with some of the best pay rates in the industry and ongoing training to help them grow in confidence, skills, and compassion.

At Visiting Angels South Middlesex, our experienced team of Caregiving Angels are here to support you with a wide range of home care services — always delivered with compassion, respect, and a personal touch. We offer: Personal care (washing, dressing, mobility support) Care for older people Companionship and help around the home Specialist dementia and Alzheimer’s care Stroke recovery support Live-in care Palliative and end-of-life care Respite care to give family carers a break We start with a free pre-care assessment, where we take time to understand your specific needs — whether that includes help with medication, mobility, meals, or emotional support. This helps us design a care plan that’s truly tailored to you or your loved one. And if specialist care is needed, we ensure our Angels receive extra training so they can provide the right care, confidently and safely — giving you real peace of mind.

We believe great care starts with the right connection. That’s why our Choose Your Caregiver approach lets you have a say in who supports you or your loved one. We carefully match you with a caregiver based not only on your care needs, but also on shared interests, personality, and routines. Before care begins, we’ll introduce you to your matched Angel so you can meet them, ask questions, and make sure they feel like the right fit. It’s important to us that you feel comfortable and confident with the person coming into your home — someone you trust and enjoy spending time with.

To deliver the best possible home care, we begin with a thorough and personal assessment. We want to understand you or your loved one — your story, background, interests, and the people close to you. We also connect with your healthcare team to get a full picture of medical history. This helps us create a care plan that’s truly tailored to your needs and lifestyle. Best of all, this assessment is completely free and without any obligation. It gives you the chance to experience how we work and see if we’re the right fit — no pressure, no sales pitches. Choosing the right home care provider is an important decision, and we’re here to support you every step of the way.

Family Caring is a big commitment, and we understand that well. That’s why we support and value our team every step of the way. We celebrate their dedication, share laughs and stories, and truly listen. Our carers aren’t just a team — they’re more like family, connected by the joy and care they bring to others. Relationships Building trust and friendship takes time — and care should never be rushed or inconsistent. We give families the choice of caregiver so that lasting bonds can form. By rewarding our carers fairly and encouraging loyalty, we create strong, long-term relationships between carers and clients that make all the difference. Nimble Every client is unique, with their own story and needs. We pride ourselves on being quick to listen, adapt, and respond to those individual needs. Flexibility and attentiveness are part of who we are — tailoring care plans to fit each person perfectly. Freedom Quality care is about enabling freedom — the freedom to live life on your own terms, to share moments, and to feel supported by caring professionals who take their time. Age or health shouldn’t limit how you live, and the right care helps empower you to enjoy life fully.

Starting home care with Visiting Angels is simple and stress-free. We know that many families manage on their own for months or even years before asking for a little help — and that’s okay. When you’re ready, we’re here for you. Because every family’s situation is unique, we begin by listening. Whether you prefer a quick phone chat or a home visit, we’ll take the time to understand your circumstances and what you need. Next, our experienced care team reviews your requirements and creates a detailed care plan. We’ll then shortlist several caregivers who have the right skills — but we go beyond that, matching you with someone who shares your interests and personality, because we believe care works best when there’s a genuine connection. Finally, you get to choose your Visiting Angel. Inviting someone into your home is a big decision, and it’s important you feel comfortable and confident with your caregiver. We carefully select our Angels, but ultimately, the choice is yours. It’s a simple three-step process — and it all starts with a conversation. Call us today to arrange your free in-home consultation.

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